It are other key strategies to build customer loyalty , such as: Discount coupons. The promotions. Discover the features of TiendaDA that customers prefer and enjoy the possibility of customer loyalty, through discount coupons and promotions for your items . Although these may mean lower income at the beginning, after customer loyalty they can become constant income for your business. . Build confidence In a customer loyalty program , it is advisable to cover the strengthening of the trust of your customer in your business. How to achieve it? The first thing is to understand that no matter how hard you try, unexpected situations will always arise with which you must learn to deal, among which are the following.
You exceed the delivery date. Sending a wrong product or one that whatsapp mobile number list has deteriorated in the possession of courier companies . You cancel an order due to an error in existence. The customer experience was not what I expected. There are various situations that can arise, however, the important thing is how you react to them and the actions you take to solve it, such as: In the event of a delay in delivery, you can call the customer to explain the situation and apologize. Faced with the shipment of a deteriorated product, it offers to make the change at no cost. If an order is canceled by your mistake.
You can offer a higher value product for the same price paid. Remember, customer loyalty is not achieved from one day to the next, but with a series of actions that motivate the customer to prefer your venture over other businesses in the market. . Get feedback One way to improve and achieve customer loyalty that everyone wants for their business is through the reviews and comments that users leave, once they have completed their purchase process , telling their experience with your venture. For this reason, it is important that you ask your customers to fill out a satisfaction survey model and ask for reviews of their experience with you , which you can then use to make improvements in aspects where repeated failures have occurred. We remind you that TiendaDA gives you the opportunity to.