This article discusses the common troubleshooting guide to fix HP printer problems for Windows and Mac operating systems. By following these instructions, you will be able to get your HP printer back to working order.
To fix the HP printer error, we have listed some useful tips. By following these steps, you will be able to troubleshoot your HP printer.
Make sure your HP printer is 'set as default printer'
It is vital that you give the correct command to your printer by setting your printer as 'Default Printer'. Therefore, to set your printer to the default state, follow these steps from the HP printer troubleshooting guide:
From your system's search bar, open the 'run' dialog and type 'control panel'.
Once the control panel opens, select 'devices and printers'.
On the next screen select and right click on the HP printer option and select 'set as default printer' and continue.
Now after following the steps above, if you see a green check mark under your printer icon, then your printer troubleshooting is complete.
Update faulty and outdated drivers with the HP Driver:
If your HP printer can't print text, or if you have any other problems with printing documents, the best solution is to update or reinstall your printer driver. You can easily do it by following these steps:
Go to the search option and type "run" to open the dialog box.
Now type 'devmgmt.msc' in the dialog box as shown below and click 'OK'.
Then 'Windows Device Manager' will open on your screen.
Now, expand the 'print queues' category by double-clicking on it as shown in the image below.
Right-click the printer name listed in this category and click "update driver" in the menu.
Lastly, you need to wait for the update to finish downloading and then follow the instructions displayed on the screen.
Check the HP printer spooler error and try to fix it:
Print spooler helps the PC to easily communicate with the printer and manage the print jobs in the queue. When the printer is unable to take any of your print commands because the print job is stuck in the queue, it will display an error message saying "print spooler error".
So, to fix this error, follow the instructions below:
First, close any programs or files that are trying to print with your printer.
Go to the 'Start' button > Type 'Administrative Tools' > then click 'Services'
Then scroll down the list to 'Print Spooler'. Now, right click and select 'Stop'.
Thereafter, go to 'My Computer' and double click on 'Local Disk (C:)' and select the 'Windows' folder.
'System32' folder > 'spool' > 'Printers'
Then delete all print jobs in this folder.
Go back to 'Services' and find 'print spooler' and right click on it. Now, select the 'Start' option.
Thereafter, try printing a test page, as resetting the spooler may have fixed your HP printer error.
Troubleshooting your HP printer spooler is now complete.